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How to scare your clients away with complicated writing

If you aim for clear-cut communication with your clients, you need to keep your message clear Have you ever tried receiving one of those incomprehensible e-mails that don't make any sense no matter how many times you read it? It's really frustrating, since you end up using an excessive amount of ... Læs mere

What’s up with a no-reply email address?

If you deal with clients everyday, here is something to think about. Have you noticed how many e-mails you get from companies, where the e-mail address is I've heard that it has to do with logistics, but it may be more damaging that you would think. If I am a customer who has ... Læs mere

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